AI and automations that work.
HushCog builds and runs the quiet automations that do your tasks: quotes, invoices, follow-ups, reports, AI agents and AI chatbots included. Pay-as-built monthly, a fixed price if you'd rather run it yourself, or both. Small family business through to medium enterprise. Everything documented and yours to keep.
We start with your goals, working as your automation consultant, and go after the biggest time and money drains first. If you aren't seeing real results, we aren't happy either.
You don't need it figured out first.
If you haven't got the time to explain how it all fits together, give us access to your systems and we'll work that out ourselves, then explain your business back to you. Turning up not knowing is normal, and it's not something you have to fix before you're allowed to ring.
Bring your most annoying task.
We'll look at it together and work out whether it's automatable, what it'd cost, and what it'd save. And if the honest answer is "a $30 app already does that, go buy it", that's the answer you'll get. We'd rather you finished the call knowing what to do, even if it isn't with us.
We stay on and look after it.
The person who builds your system is the person you talk with. No account managers, no ticket queue with a stranger's name on it. If something stops working, it's our job to notice and fix it, and changing it as the business changes is part of the arrangement rather than a fresh quote every time.
Sound familiar?
- The quote's already written in your head. It's just waiting for you to sit down at 9pm and type it.
- A customer's details, entered into three different apps. By you. Again.
- Sales says the job's finished. Accounts says it was never invoiced. They're both looking at a different screen and they're both right.
- Someone renamed a spreadsheet column in March and three things stopped working. You found out in May.
- Only one person knows how the month-end report actually gets built. They're on leave until the 14th.
- The automation you've half-built three times. Something caught fire around the middle each time, and the tabs are still open somewhere.
- You bought Zapier once. It broke on a Tuesday. It's still broken.
None of it needs new software. It needs somebody to understand how a job travels through the business, and to automate that. Book a free chat.
How we work
We find the time-wasters.
A short chat, then a look at your goals and how a job travels through your business, from the phone ringing to money in the bank.
We build.
Live within 30 days or you don't pay. Tested and running properly, not just switched on.
We run it and maintain it.
If you wanted more than just the build, this is the monthly part. Watching, fixing, improving. Once a month, a plain-English email: what ran, what broke and what we did about it.
We use AI, so it's affordable.
AI is standard kit now, and we use its magic to get things done. It does the monotonous admin for a fraction of what that used to cost, which benefits you and us. You get the human part of the job back, and customers remember the relationship. Win-win.
Examples
What we automate
- Quotes and invoices: job accepted, invoice drafted in Xero, then followed up automatically until it is paid
- New enquiries: website form or missed call answered in seconds, and the job booked in
- Job admin: job closed in ServiceM8, Tradify or simPRO, and the invoice, review request and site photos are handled automatically
- Client onboarding: forms, welcome emails, folders and calendar invites, all set up without anyone doing it by hand
- Reports: last week's numbers in your inbox every Monday morning
- The weird stuff: if two of your apps should talk to each other and don't, that's our favourite kind of job
That is the short version. Here it is at length, by department.
Quotes and invoices
- Quote out the same day: job details in, priced from your rate card, drafted and waiting for your approval
- Quote accepted: the job is created, the deposit invoice goes out and the calendar is booked, with nothing typed twice
- Quote gone quiet: a follow-up on day three, another on day ten, then it stops
- Job to invoice: job closed in ServiceM8 or Tradify, invoice raised in Xero, sent and tracked
- Progress claims and deposits: staged invoices that go out when each milestone is reached
- Variations: extra work approved by text, added to the job and included on the final invoice
Getting paid
- Overdue reminders: polite on day one, firmer on day fourteen, handed back to you on day thirty
- Paid: receipt sent, job marked paid, and the reminders stop the same minute
- Partial payments: part of it lands, and the balance keeps being followed up on its own
- Failed card: retried automatically, the customer told once, and you told only if it fails twice
- Monday debtors list: who owes what, how old, biggest first, in your inbox before you decide who to ring
Enquiries and follow-up
- Website enquiry: answered in seconds with your real availability, logged in the CRM and sent to your phone. A human still rings back.
- Missed call: a text goes straight back asking what they need, so the enquiry is not lost
- After hours: captured, sorted and waiting in order at 7am
- Follow-up that stops: three touches over two weeks, ending the second they reply
- Leads gone cold: six months on, one light "still need this done?" message to everyone who went quiet
Trades and field service
- Your job software and your accounting software: ServiceM8, Tradify, simPRO, AroFlo or Fergus connected to Xero or MYOB, so a job is typed once and appears everywhere
- Site photos: named by job and date, and filed into the client folder automatically
- Timesheets: hours out of the job app and into payroll without the retype
- Job packs: schedule, address, access notes and the SWMS on the crew's phones the night before
- Running late: the customer gets a new arrival window automatically instead of ringing the office
- The hours behind all of this: our first pilot build measured roughly 13 hours a week of admin in a 14-person plumbing outfit, most of it in the items above
Clinics and allied health
- Practice software joined up: Cliniko, Nookal, Halaxy or Splose connected to Xero, so billing stops being an evening job
- Appointment reminders: sent and confirmed, and cancelled slots offered to the waitlist
- New patient intake: forms sent before the appointment, with the answers landing in the file as data rather than a PDF
- Recalls: the six and twelve month reminders sent on time, every time
- Medicare and health fund billing: claims prepared and reconciled as you go
- Referrer letters: drafted from the notes and waiting for your sign-off
NDIS providers
- Claiming: service delivered, claim prepared, lodgement tracked
- Service agreements: generated, sent, signed, filed, and flagged before they expire
- Progress notes: collected from support workers on the day, ready for an audit
- Rostering: shifts, cancellations and replacements handled in ShiftCare or Vertex360
- Plan budgets: burn rate watched and flagged before a participant runs out mid-plan
Tours, charters and bookings
- Booking system to accounting: Rezdy, ResPax, FareHarbor or Checkfront connected to Xero
- Manifests: tomorrow's list built, sent to the crew, and updated when someone cancels late
- Waivers: chased and signed before the day
- OTA reconciliation: Viator and GetYourGuide bookings matched to seats, payments and commission
- Weather calls: the cancellation message, the refund and the rebooking offer, sent in one go
Bookkeeping and the shoebox
- Supplier invoices: read, coded, matched to the purchase order and waiting in Xero for approval
- Receipts: photographed once and filed straight away
- Bank reconciliation: the repetitive rules handled automatically, with the genuinely odd ones set aside for a human
- Month end: profit and loss, debtors and job margins in one email, the same shape every time
- Statements: sent at the end of the month, every account, automatically
Staff, tickets and compliance
- New starter: contract, tax and super forms, payroll, email account and first-week calendar, all from one trigger
- Last day: access to every system revoked that day
- Leave: requested, approved, into the roster and into payroll without a second entry
- Licences and tickets: white cards, trade licences and first aid chased at 60, 30 and 7 days
- Subbie insurance: certificates of currency chased before they lapse
- Safety docs: SWMS and inductions issued per site, signed on a phone, filed against the job
Reports, watching, and the weird stuff
- Monday 7am: last week's numbers in your inbox before the week starts
- Jobs at risk: overdue, over budget or stalled, flagged before the client is the one who notices
- When something breaks: you hear it from us, along with what we already did about it, rather than hearing it from a customer
- Data entry between apps: the same customer typed into three systems, typed once instead. Everyone has this one and nobody thinks to ask for it.
- Two apps that should talk and don't: the one three people have already told you is impossible
- The thing you did this morning without thinking: if it is the same steps every time, it counts
That is fifty-five, and it is not everything we have built. If the one you are thinking of is not on the list, it can almost certainly still be automated. Bring it to the call and we will tell you either way.
Works with the software you already run
- Xero
- MYOB
- QuickBooks
- Stripe
- Square
- PayPal
- Gmail
- Google Workspace
- Microsoft 365
- Google Sheets
- Google Calendar
- Dropbox
- ServiceM8
- Tradify
- simPRO
- Procore
- Cliniko
- FareHarbor
- Shopify
- WooCommerce
- WordPress
- Squarespace
- HubSpot
- Zoho
- Mailchimp
- monday.com
- Asana
- Trello
- ClickUp
- Notion
- Airtable
- Slack
- Zoom
- Calendly
- Typeform
- and more…
If you don't see your software up above, it very likely still connects and is automatable. On the tools that means AroFlo, Fergus, Dext and Hubdoc. In clinics, Nookal, Halaxy, Splose, coreplus and HotDoc. For rosters and payroll, Employment Hero, Deputy, Tanda and KeyPay. For NDIS, ShiftCare and Vertex360. For tours and charters, Rezdy, ResPax and Checkfront. In property, PropertyMe and PropertyTree, and in small law, Smokeball and LEAP. Hundreds more besides: if it has an app or an API, we can probably connect it.
What's an AI automation agency, anyway?
An AI automation agency connects the software you already pay for, the job management, the accounting, the calendar, the email, so that work which used to depend on somebody remembering it happens on its own. Quotes go out, invoices get chased, reviews get requested. Nobody remembered anything.
You'll also hear the same work sold as automation consulting, and the useful distinction is where each version ends. Consulting classically ends with a report and an invoice. Ours ends with the thing built, running, and watched. For what it's worth, we don't call ourselves an agency: agencies have account managers, and here you deal directly with the person building yours.
Less of it is AI than the name suggests, and that's on purpose. Most of the time saved is plumbing, one system telling another what happened. We use a model where the job needs judgment about language, and a plain rule everywhere else, because rules are cheaper and they behave the same tomorrow. Ask us which parts are which and we'll point at them on the plan.
The longer version, with the adoption numbers and where each one comes from, is in what AI automation actually is. The honest side of the trade is the AI phone answering that worked perfectly and nearly killed the business, which cost its owner 180 calls a day.
We work with your budget.
From $550 incl GST the Blueprint, paid once From $190 incl GST a month if we look after it
Step one is the Blueprint, from $550. It's yours to keep whether you go ahead with us or not, and it tells us which job is costing you the most, so we build that one first. Then you choose how to pay for the build. Have us build it and hand it over, calling us by the hour if you ever need us, or have us build it and keep it running from $190 a month, or pay as you build with nothing up front. We'll work with your budget and sort that out on the first call. No lock-in.
If you'd like the detail first, what AI automation actually costs explains what moves the number.
Full pricingYours to keep.
Some clients want everything under their own subscriptions. Most prefer it running on infrastructure we manage, because it's cheaper. Either way, every automation we build is documented, exportable, and yours. Leave whenever you like: once the account is settled, everything goes with you, properly handed over. How leaving works, in plain terms, is in the FAQ.
